Frequently Asked Questions
Everything you need to know about shopping with Rustorange
What is your standard shipping timeline?
We typically process orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international deliveries may take up to 15 business days depending on the destination.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary silhouettes are designed for a comfortable, true-to-size fit.
What is your return and exchange policy?
We offer a 7-day return policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached. Please visit our Return Center to initiate a request.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes within India. A small convenience fee may apply to COD orders, which will be visible during the checkout process.
How should I care for my Rustorange garments?
To maintain the vibrancy of our prints and fabrics, we recommend hand washing in cold water with mild detergent or using a gentle machine cycle. Always air dry in the shade.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placement. Once the order has been processed or shipped, we are unable to make any further changes.